Step-up with corporate recognition – Communication is the key
To lead others, you must demonstrate effective communication skills. Otherwise, a manager will lack the credibility to implement his employer’s objectives, and struggle to rally worker teams behind them. Managers who communicate well are also more likely to become good problem solvers, which is an essential skill to function well in an international workplace where diversity is increasingly the norm. Employees who show an aptitude for verbal and written communication are more likely to advance up the corporate ladder, as well. Effective communication between managers and employees is requisite for a well-functioning workplace.
Problem Solving Skills
Effective communication and problem-solving skills go hand in hand. Employees who struggle on the job naturally look to managers for guidance to solve their problems. A manager who lacks discretion, however, is unlikely to gain the trust he needs to address co-worker conflicts, declining performance or substance abuse issues. Failure to address these situations, in turn, jeopardizes the organization’s productivity and ability to carry out its mission.
- Better Employee Relations
The best managers understand the need for building alliances and communicating throughout all levels of the organization. Effective communications skills are a must for breaking down barriers, which promotes the collaborative atmosphere that an organization needs to thrive. A typical employee’s engagement and interest in work varies from day to day. Astute managers accept this reality but can tailor their own communication style to motivate an employee to achieve the desired result.
- Gains in Productivity
Whether they realize it or not, managers are the linchpin of a company’s productivity efforts. Managers must clearly articulate strategies and plans so that an employee team knows what to do, and how the company envisions them being carried out. At the same time, each team member should understand his role, and why his particular task is so important. If the manager can’t make that case, employees grow complacent and less interested in their work.
- Impact of Globalization
Cross-cultural and linguistic work teams are increasingly common features in today’s globalized workplace. Managers must devise new communications strategies to interact with an increasingly multicultural, multinational workforce. Employees also may identify with several different national groups, which managers must consider when trying to communicate a company’s goals and objectives.
- Multi generational Relations
Conflicts are likely when employees from different generations find themselves working together. Good communications skills are a must for managers wanting to succeed in this environment. For example, the competitive drive of Baby Boomer employees born between 1946 and 1964 may not sit well with Generation X and Y peers, born in 1965 or later, who desire a less intense work life. Managers must avoid blanket stereotypes when trying to encourage the various groups to interact with each productively
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