Technical Support Representative

Full
Bangaluru, Hyderabad, NCR
Posted 8 months ago

Think

IBM Global Business Services helps clients solve complex business and technical issues. We deliver innovative business consulting, process design, systems integration, application management and design. Our core competencies include deep business process and industry expertise, advanced analytics and research capabilities, comprehensive IT infrastructure knowledge, and proven ability to implement enterprise solutions that deliver bottom-line business value.

  • High level application support.
  • Monitor production environment for application generated alerts.
  • Deployment, OS/DB upgrade checkouts including administrative tasks (forms, etc).
  • Implement Incident Management Process to resolve incidents.
  • Monitoring & checking the incidents for accuracy & correctness.
  • Perform routine reports & escalate any anomaly detected.
  • Taking knowledge transfer for new applications, documentation & cross training the team on the same

Job Features

Job CategoryService
Cost to Company (CTC)3 Lac/ Annum
Date & Time of the DrivePost 10-Feb-19.

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4 Comments

  • rahul parjapati

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  • Nikita

    How to register in this company

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