Graduate Engineer Trainee

HCL

Regular
Across India
Posted 1 month ago
Status: Open

Job Description-

GET-

  • Implementation of Six sigma projects
  • Working on Network Device / Unix Server / Storage Devices (depending upon your respective domain)
  • Ensuring Data center uptime according to SLAs
  • Implementing New technologies and Design changes
  • Applying patches/upgrades to maintain security level
  • Responsible for building and maintaining Test environment
  • Independent troubleshooting within SLA
  • Manage Customer escalations
  • Identify avenue for value adds and present value add summary
  • Troubleshooting technical issues related to Network/Server/Storage devices
  • Handling tickets/Requests
  • Update the knowledge base
  • Technically upgrade across versions of environment when required
  • Participation in Monthly steering committee meetings (as required)
  • Participate in monthly QA audits

Interpersonal skills:

  • Time management skills, flexible and adaptable.
  • Excellent communication skills (verbal & written)
  • Excellent presentation skills
  • Ability to work in a culturally diverse environment and get along fairly well with people from different nationalities is also a plus.
  • Problem Solving and Decision-Making– Working with others to identify, define and solve problems, which includes making decisions about the best course of action.
  • Team Player: As most of the jobs involve working in one or more work groups, you should have the ability to work with others in professional manner to achieve a common goal.

Key Responsibilities:

  • Implementation of Six sigma projects
  • Working on Network Device / Unix Server / Storage Devices (depending upon your respective domain)
  • Ensuring Data center uptime according to SLAs
  • Implementing New technologies and Design changes
  • Applying patches/upgrades to maintain security level
  • Responsible for building and maintaining Test environment
  • Independent troubleshooting within SLA
  • Manage Customer escalations
  • Identify avenue for value adds and present value add summary
  • Troubleshooting technical issues related to Network/Server/Storage devices
  • Handling tickets/Requests
  • Update the knowledge base
  • Technically upgrade across versions of environment when required
  • Participation in Monthly steering committee meetings (as required)
  • Participate in monthly QA audits

Link to circlar: https://erp.aktu.ac.in/Attachments/Circular/14082h4oc1esj.pdf

Job Features

Job CategoryService
Eligible Department and ProgramB.Tech & M.Tech Branches CSE, IT, ECE & EEE
Specific Eligibility requirement (Please mention)B.Tech. (Under Graduate) 85% and above throughout - 3.5 CTC B.Tech. (Under Graduate) 75% - 84.9 % throughout - 2.6 CTC

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