1. Technical Support Representative 2. Integrated Systems Representative

Full Time
Gurgaon
Posted 1 month ago

Job Description ( Technical Support Representative )

  • Troubleshoot and diagnose issues regarding Lutron systems
  • Document problems and solutions in a central database, escalating them when necessary
  • Communicate effectively with other functions to meet customer needs
  • Develop technical expertise regarding Lutron products, systems and services
  • Represent Lutron according to our Five Principles, particularly TAKE CARE OF THE CUSTOMER.
  • Write myRoom Databases

Job Description ( Integrated Systems Representative )

  • Provide technical application solutions and support for Lutron’s global projects
  • Develop lighting control and shading solutions for commercial projects
  • Work closely with global sales and project managers to design and quote superior solutions
  • Create detailed product proposals and sales proposals
  • Prepare control system schematics using AutoCAD or Lutron Designer
  • Develop lighting control and shading solutions for projects during specification and design
  • Prepare occupancy & photosensor layouts using AutoCAD
  • Prepare budget estimates for project during specification
  • Provide technical application solutions and support for all of Lutron’s projects in all global markets
  • Assist in project coordination for key specification accounts

Link to circular: https://erp.aktu.ac.in/Attachments/Circular/11578dhfpzkjj.pdf

Job Features

Job CategoryProduct
Eligible Department and Program (TSR)Masters of Engineering – Preferably Electrical & Electronics
Eligible Department and Program (ISR)Bachelors of Engineering – All streams
CTC (TSR)420000 Per Annum
CTC (ISR)380000 Per Annum
Specific Eligibility requirement (TSR)Minimum marks 65% in Masters, Graduation, 12th & 10th Class
Specific Eligibility requirement (ISR)Minimum marks 65% in Graduation, 12th & 10th Class
Date & Time of the DriveAny time after 18th April 2019

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